Returns & Exchanges
Due to the intimate nature of our swimwear, we offer a 14-day return window for items that are unworn, unwashed, and still have the original hygienic liners and tags intact. Please note that for safety and hygiene reasons, any items showing signs of wear or missing liners will not be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags and hygienic seals are securely attached to the garments.
Ship the Items
Print your prepaid return shipping label and drop off the package at any authorized courier location within 5 business days.
Receive Your Refund
Once our quality control team inspects the items and confirms they meet hygiene standards, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing